Effective date: October 26, 2026
This Privacy Policy explains how THUD Roofing, LLC ("THUD Roofing", "we", "us") collects, uses and protects information when you visit this website, chat with us or choose to receive text messages (SMS) from us. Our contact details are at the bottom of this page. You must be 18 years of age or older to use our SMS service.
Information we collect
When you send us a message through the chat widget on this website, call or email us, we collect your name, phone number, email address and the details you share about your roof or project, such as your property address. If you opt in to text messages, we also record your SMS consent choices, the time of your consent and the phone number you provided.
How we use information
We use your information to respond to your request, schedule and carry out roof inspections, prepare estimates and photo reports, perform and follow up on roofing work, and provide customer care. Only if you opt in, we also send text messages about your inspection or project, or about our services and offers. We do not use your information for any other purpose without your permission.
Text messaging (SMS)
The chat widget on this website has two separate, optional checkboxes. If you check the first, THUD Roofing, LLC may send you non-marketing text messages at the number you provided, such as inspection and appointment reminders, scheduling updates, project updates and customer care. If you check the second, we may also send marketing text messages, such as seasonal offers and HomeShield maintenance reminders. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out at any time or reply HELP for help.
Sharing of information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell your personal information or share it with third parties for their own marketing. We use trusted service providers, such as our customer management, scheduling and messaging software, only to run our business, and they may use your information only to provide those services to us. We may disclose information if the law requires it.
Security and retention
We use reasonable safeguards to protect your information and keep it only as long as needed to serve you and meet legal or business record requirements.
Your choices
You can stop text messages at any time by replying STOP. You can ask us to access, correct or delete your information by contacting us using the details below.
Age requirement
Our services and SMS program are for adults. You must be 18 years of age or older to use this SMS service. We do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this policy and will post the new version on this page with a new effective date. See also our Terms and Conditions.
Contact us
THUD Roofing, LLC
1610 Highway FF
Edwards, MO 65326
Phone: 573-836-3171
Email: [email protected]